---
title: Configuring Service to Change Password
slug: admin-en/configuring-service-to-change-password
description: Learn how to configure the user's password change alternative in the system with this detailed document. Get step-by-step instructions on creating a custom email template and setting the necessary parameter for the service. Discover that this feature is e
createdAt: 2021-10-11T15:47:22.000Z
---

The user's password change alternative is one of the possibilities released by the system. To configure this option you need to follow the procedures described here.

:::hint{type="warning"}
⚠️ <u>**Attention**</u>**!&#x20;**

This option is only available for manual account authentication.
:::

## Before getting started

- [x] It is necessary to first have a functional e-mail service (SMTP) since the sending of the password is done via e-mail.

## Procedure

<font color="#2166ae"><u>***1st Step***</u>***\:*** </font>Create an email template for changing the password

1. Access the main menu `System > Settings > Email Template`;
2. Create an email template to change the password;

:::hint{type="warning"}
⚠️ <u>**Attention**</u>**!&#x20;**

In order for the user to receive the new access information, it is necessary to use in the e-mail message the ‘&#x7B;NOVASENHA}’ key (example of key referring to "**New password**").&#x20;

Additionally, it is also possible to send the login user using the ‘&#x7B;LOGIN}’ key (example of key referring to "**Login**").
:::

<font color="#2166ae"><u>***2nd Step***</u>***\:***</font> Set the parameter about the service to change the password

1. Access the main menu `Parametrization > 4biz Parameters`;
2. Edit and save **parameter 116** by assigning the numeric value of the ID generated for the newly created e-mail template;

## What to do next

To test the service to change the password, access the login page, click on "**Forgot your password?**", enter a local user login, and click on "**Save**".&#x20;