--- title: Questionnaires Maintenance slug: admin-en/questionnaires-maintenance description: Learn how to leverage questionnaires in 4biz to gather essential information for request and incident management. Discover how these questionnaires can be transformed into valuable checklists for Change, Release, and Problem processes, enhancing efficienc createdAt: 2021-10-11T15:46:09.000Z --- Questionnaires can be used to collect information from the users inside **4biz**. Thanks to them you can capture information at the beginning and end of a request/incident (**Ticket Management**) and also use them as resources to set up checklists in the processes of Change, Release, and Problem.