---
title: Unlocking Users  
slug: admin-en/unlocking-users
description: Learn how to unlock a blocked user in the application by following the necessary requirements and step-by-step procedure outlined in this document. Enable the User Blocking rule in the Security Policy record, and access the Blocked Users functionality in 
createdAt: 2021-10-11T15:47:22.000Z
---

In this document, we will see the necessary requirements to unlock a user.

## Before getting started

- [x] The administrator must have enabled the User Blocking rule, contained in the Security Policy record;
- [x] The user must be prevented from accessing the application due to the use of the user blocking rule.

## Procedure

From <font color="#2166ae">**version Helium 1.2.24**</font>, new security rules have been added which led to the inclusion of this functionality.

1. Access the main menu `System > Security > Blocked Users`;
2. When accessing the functionality, a screen with the field will appear: **User name - Text type field to search for the blocked users by name**;
3. In addition to this field, a list will appear with the following information:

| **List**          | **Description**                                                         |
| ----------------- | ----------------------------------------------------------------------- |
| **Blocked users** | Displays the context/login information of the user who has been blocked |
| **Blocking date** | Displays the date/time information that the system performed the block  |

4\. Here, there is also the "**Delete**" action, which allows the removal of the user's immediate block.