---
title: Notifying Responsible for the Knowledge Expiration
slug: helium-en/notifying-responsible-for-the-knowledge-expiration
description: Learn how to configure email notifications for knowledge article expiration with this comprehensive document. Discover step-by-step instructions for setting the expiration timeframe, establishing batch processing notifications, and customizing email templ
createdAt: 2021-10-20T15:21:49.000Z
---

This knowledge is intended to guide into the configuration of the e-mail notification to notify the responsible (creator and publisher) about the expiration of the knowledge article.

## Before getting started

- [x] It is necessary to have at least one knowledge registered in the knowledge base.

## Procedure

1. Configure the **parameter 78** with the number of days previous to the knowledge expiration, which is intended to notify the responsible for the knowledge;
2. Create a routine for the batch processing notification:
   - Access the functionality through the main menu `System > Batch Processing` and click on "**New**".
   - Define the routine description, select the type "**Java Class**" and put the situation as "**Active**";
   - Select the appointment as "**Daily**" and indicate the time at which the routine process will happen;
   - In the area "**Content**", copy the script below:
     - br.com.4biz.citcorpore.quartz.job.VerificaValidadeBaseConhecimento
   - Click on "**Save**".

3\. It is possible to customize the email template. Just access the functionality through the main menu `System > Settings > E-mail template`, select the email template with **ID = "7"** and make the needed change.