--- title: Operational Limits slug: helium-en/operational-limits description: Learn the recommended usage limits for the 4biz application with this document. Discover the maximum number of simultaneous database connections, tickets per minute, browser sessions, integration sessions, and running jobs. Avoid degradation or a poor use createdAt: 2021-10-11T14:46:14.000Z --- Currently, **4biz** operates properly within the following usage limits, considering the recommended hardware configurations. ## Recommendations and limits for installation on-premises: ### Database connections: - [x] Up to 1200 simultaneous connections between the application server and the database server. ### Tickets: - [x] Opening of up to 200 tickets (incidents or requests) per minute. ### Analysts or requesters interacting with 4biz through browser sessions: - [x] Up to 100 sessions operating simultaneously. ### Automated systems that interact via web services or other integration methods (eg.: telephony, monitoring systems, legacy systems, others): - [x] Up to 50 sessions operating simultaneously. ### Jobs: - [x] Up to 5 jobs running simultaneously, as long as they do not use, consume or access the same resources or business rules. :::hint{type="info"} 🖊 **Note****: **We recommend the installation or expansion of a **clustered environment** if its operation exceeds the limits indicated above. ::: :::hint{type="warning"} ⚠ **Attention****!** It is important to note that **these limits are not cumulative**. Exceeding any of them may cause degradation or an inappropriate product experience. If you have any questions, please contact the technical support. :::