---
title: Registering Problem Occurrences 
slug: helium-en/registering-problem-occurrences
description: Learn how to register problem occurrences in a software system with this step-by-step document. Access the main menu, locate the problem, and effortlessly register it using the "Execution Registration" icon. Discover how to add details and navigate the re
createdAt: 2021-10-19T00:22:54.000Z
---

This functionality allows registering any occurrences related to the problem.

## Procedure

1. Access the main menu `Processes > Problem Management > Problem`;
2. Find the problem to which you want to include the occurrence registration and click on "**Open**”;
3. Click on the icon "**Execution Registration"** (the last icon on the right side of the screen, below the search field);
4. Click on "**Add Occurrence**" and complete the mandatory fields;

:::hint{type="info"}
🖊 <u>**Note**</u>**:** It is possible to register a new category and origin that fit the best to the occurrence, by clicking on the “**+**” icon and completing the necessary fields. &#x20;
All actions taken from creation to closure are recorded in the history, serving as an Audit.
:::

5\.	Click on "**Save**".