---
title: Registering Request Justification
slug: helium-en/registering-request-justification
description: Learn how to utilize the new feature in this document that enables users to effortlessly manage service request justifications. Discover the step-by-step procedure for creating, modifying, and deleting justifications, while also specifying their purpose, 
createdAt: 2021-10-19T01:13:52.000Z
---

This feature provides a variety of actions, such as including, changing, and deleting the services request justification.

## Procedure

1. Access the functionality Request Justification through the main menu `Processes > Portfolio and Catalog Management > Request Justification`;
2. Click on "**New**" and complete all mandatory fields:
   - **Suspension: **it defines if the justification will be used when suspending the request;
   - **Travel: **it defines if the request justification will be used in the approval of a travel request;
   - **Approval: **it defines if the request justification will be used in the phase of service request approval.
3. Click on "**Save**".