---
title: Relating Configuration Item to a Service
slug: helium-en/relating-configuration-item-to-a-service
description: Learn how to create relationships between Configuration Items (CIs) and Services in the Configuration Management Database (CMDB) with this comprehensive document. Discover how these relationships unveil dependencies and help CI operators assess the impact
createdAt: 2021-10-20T18:18:23.000Z
---

The creation of the <font color="#2166ae">**Relationship between Configuration Items and Services**</font> aims to highlight in the CMDB the existing dependencies between each of these elements.&#x20;

The creation is made to assist the CI operators in identifying services or items that will be impacted during a change, whether in the CI area, in the handling of an incident, a change, or a service portfolio.


The relationship exists as follows:

- Between Configuration Items and others Configuration Items;
- Between Configuration Items and Services of Business/Support;

## What to do before

The creation of the relationship requires:

- [x] Have access to the CMDB management interface ;
- [x] Creating the type of CI relationship;
- [x] Have configuration items inventoried;
- [x] Have services configured in the portfolio (Business/Support);

## Procedure

1. Access the functionality through the menu `Processes > Configuration Management > CMDB`;
2. Search and select a Configuration Item;
3. Click on the left option "**Relationship**", then click on "**Edit**";
4. Complete the fields available;
5. Click on "**Save**" to save the changes.