--- title: Verifying Service Audit slug: helium-en/verifying-service-audit description: Learn how to verify the service history of IT/Business Service and Support/Technical Service with this comprehensive document. Discover the step-by-step procedure that involves accessing the functionality, selecting the desired service, entering a date ra createdAt: 2021-10-19T01:06:12.000Z --- This functionality allows verifying the service history for it to be audited. The guidance described in this knowledge can be followed to verify the history of IT/Business Service and Support/Technical Service. ## Before getting started - [x] To verify the service audit history, it is necessary to have a portfolio defined. ## Procedure 1. Access the functionality through the main menu `Processes > Portfolio and Catalog Management > Portfolio;` 2. Access the Service Portfolio and click on "**Advance**"; 3. Click on "**Advance**" in the service that needs to be audited; 4. Click on "**Service Audit**" tab; 5. Enter the date range you're looking for or select the category; 6. Click on "**Search**"; 7. If it is necessary to register the details of the audit, click on the "**Register Occurrences**"; 8. Complete all mandatory fields; 9. Click on "**Save**".