--- title: Parametrization - VoIP slug: hyper-en/parametrization-voip description: Learn how to configure and utilize VoIP in 4biz with this comprehensive document. Discover the step-by-step instructions for enabling VoIP, setting server address, domain, port, and more. By activating VoIP, users gain the ability to contact the HelpDesk createdAt: 2021-10-11T15:44:58.000Z --- VoIP (Voice over Internet Protocol) is human conversation routing using the Internet or any other Internet protocol-based computer network, making voice transmission as one of the services supported by the data network. The "**VoIP**" parameters allow setting the password for communication with the server, informing the standard communication extension for VoIP connection, among other feasible actions in order to configure the use of VoIP in **4biz**. ## Procedure 1. Access the functionality through the main menu `Parametrization > VoIP`; 2. Set the value of the parameters (attributes); 3. Click on "**Save**"; 4. The list below presents the "**VoIP**" parameters and the purpose of each one of them: | **#** | **Name** | **Possible Values** | **Purpose** | **What's the impact on the system?** | | ----- | -------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ | | 323 | VOIP - Enable Voip (Values: "Y" or "N" Default: "N") | Y or N (Default: N) | Activate VoIP resources. | Once you have activated a headphone icon, it will be available in the footer of the Smart Portal so that the user can contact the HelpDesk via phone (VoIP). | | 324 | VOIP - Server (Eg.: [https://127.0.0.1:8089/janus](https://127.0.0.1:8089/janus)) | E.g.: [https://127.0.0.1:8089/janus](https://127.0.0.1:8089/janus) | Server SIP Address (SIP = Session Initiation Protocol) for VoIP usage | Not applicable | | 325 | VOIP - Domain (Eg: 127.0.0.1) | E.g.: 127.0.0.1 | VoIP - Domain (e.g..: 127.0.0.1) | Not applicable | | 326 | VOIP - Port (Eg.: 5061) | E.g.: 5061 | Inform the port where the voice information goes through | Not applicable | | 327 | VOIP - User (Eg: goofy, replaces SIP Identifier when informed) | E.g.: goofy, replaces the SIP Identifier when informed | Identification to the communication with the server | Not applicable | | 328 | VOIP - Password | Not applied | Password to the communication with the server | Not applicable | | 329 | VOIP - Extension (Eg.: 0800) | E.g.\:: 0800 | Inform the default communication extension for VoIP connection | Not applicable | | 330 | VOIP - Registration Approach (eg, 1. Register using a simple password, 2. Register using HA1 password, 3. Register as a guest (no password)) | If the user configures:1 - It means that the system will use the password defined in parameter 328;2 - It means the system will use an encrypted password;3 - It means that it will not have a password, and even if you set parameter 328, the system will disregard the parameter. | Registration approach for the communication to happen, whether it is a registration approach using a password or not | Not applicable |