---
title: Low Code no Workflow e ESM
slug: lowcode-en/low-code-no-workflow-e-esm
description: Learn how to effectively use Low Code forms in tickets and in the Experience Center with this comprehensive document. Discover the two methods of incorporating Low Code forms into tickets and understand the step-by-step procedure for creating or editing a
createdAt: 2023-06-21T14:01:22.000Z
---

## Using Low Code Projects in Tickets

### Procedure

There are two ways to use Low Code forms in Tickets:

1. To insert a **form in the service request process**:
   - Create a Low Code form or edit an existing form;
   - Click on the "**Create template for portfolio**" button and choose the type of page;
   - Link the template to the request/incident;
   - The template will be inserted into the service request or incident screen.
2. To **use a form during the resolution (steps) of the request/incident process flow**:
   - Select Task User;
   - Link the Form to a step in the ITSM Flow on the "**Interface**" tab of a user task.

## Using Low Code Applications in the Experience Center

### Procedure

1. Create a Low Code form or edit an existing form;
2. In the "**Identification**" tab, check the option **Display as Workflow widget**;
3. Link the form to an Experience Center;
4. Select the form;
5. Using the Experience Center to Enter Data.