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4biz Cloud Architecture

Untitled

Development Guidelines

Graph Mail Project

Service Management Project

Cluster vs Competition

Graph Mail

Automatic Action

Automatic Action via E-mail

Notification Automatic Action

Problem Automatic Action

Automatic Actions for the Change Management Process

Escalation Automatic Action

Automatic Actions for                                        the Incident / Request Management Process

Automation 

Hyperautomation & DEVOPS EN

Introduction to Portals

Experience Center

Knowledge Portal

Introduction to architecture

4Biz Enterprise Low Code Platform (4Biz ELC)

Data Modeling e FaaS

Enterprise Agility Management

Workflow & Service Management

Monitoring, Hyperautomation e Autonomous Process

Plataforma 4Biz Oxygen

Implementing Event Monitor

Implementing 4biz Inventory

Implementing Remote Access

Add-Ons

Registering Reason for Activity Suspension

Registering Periodic Activity Group

Registering Periodic Activity

Verifying Scheduled Periodic Activities

Automation and Operation

Chat

E-mail

Notification

Omnichannel

Communication and Notification

Exporting Contract Data

Importing Contract Data

Registering Currency

Registering Formula

Registering Subscription

Registering Subscription Group

Registering Work Order (WO) Formula

Controlling Contract

Managing Contracts

Registering a Contract

Registering Service Work Order (WO)

Contract Management

Registering Role

Managing my Project Tasks

Registering Project

Tasker Agile Management

Project Management

Filters - All Tickets

Filters - My Tickets

Ticket Status on Racer4biz

Creating a Ticket using Racer4biz App

More Options on the App

Homescreen of Racer 4biz App

Racer 4biz

Configuring Presentation of Reports

Defining Metrics and KPI

Configuring Smart Decision Template

Building and Maintaining Smart Reports

Configuring Report to view Attendance Data

Issuing Report with Smart Report

Smart Reports

Customizing Management Panel (Smart Decision)

Report about Cost of Unavailability of a Service

Generating Reports - Personnel Management

Verifying Performance Control by Employee

Reports

Configuring BI solution (Smart Analytics) via Docker

Using Smart Analytics (BI) to generate reports

Smart Analytics

Creating Ticket via Twitter

Social Network

Attendance Satisfaction

Surveys and Feedback

Technical View of 4biz Report Metadata

Parametrization - Mobile

Parametrization - Change

Parametrization - Chat

Parametrization - Configuration

Parametrization - E-mail

Parametrization - Knowledge

Parametrization - LDAP

Parametrization - Problem

Parametrization - Release

Parametrization - Smart Portal

Parametrization - System

Parametrization - Telephony

Parametrization - Ticket

Parametrization - VoIP

Parametrization - Work Order

System Parameters