Displaying and Searching for the Tags in the Knowledge Portal
Tags are keywords (relevant) or terms associated with information, topic, or discussion that you want to index explicitly in the system in order to facilitate the search for the content you want.
This document is intended to inform how to create and search for knowledge with tags.
Before getting started
It is necessary to observe if the SOLR is correctly configured.
Procedure
- Access the functionality through the main menu System > Settings > Knowledge Portal > Configuration of Knowledge Portal Filters;
- It is necessary to make available the filter of Knowledge Portal, to be made through tags, being able to order in which critical position the tag will have in the providing of search results;
- To create a tag and link it to a knowledge, it's necessary to access the functionality through the main menu Processes > Knowledge Management > Knowledge Management, and then, when registering the knowledge, define and register the tags in the field "Tags" to help in the search success of this article;
⚠ Attention!
All knowledge registered that has the same tag will be displayed in the same search.
4. To search for knowledge through its tags, just access the Knowledge Portal or User Guide and search for the article by the keyword that expresses the concept of what is intended to find. The system informs the documents that have registered the tag searched.