IT Operations Management
Multiple infrastructure environments can be monitored and managed, which may include production and sub-environments in support of development and service assurance and testing requirements.
The AIOPS and Monitoring Platform, all environments and sub-environments can be organized, monitored, managed, automated in real time
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Orchestration and automated provisioning and decommissioning of infrastructure components and environments are supported and managed.
The platform workflow and pipeline allow that all customer needs can be monitored and automated. If some component needs to be provisioned or due threshold reach the pipelines will be triggered and a component will be released on environment
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Creates real-time dashboards to monitor the health of the infrastructure and individual components; this can be done for multiple environments
All data collected can be used for create new dashboards using Platform Dashboard low-code design
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Creates, assigns, and manages work tasks for planning preventative maintenance of infrastructure components, which may be independent of other process capabilities (such as incidents, requests, or changes)
It does the workflow and pipeline allow that all customer needs can be monitored and automated. If some component needs to be provisioned or due threshold reach the pipelines will be triggered and a component will be released on environment. For monitoring cases the pipeline can create a incident, request, change or problem depending of environment rules and threshold.
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Systematically triggers work tasks based on predefined conditions or thresholds within the infrastructure
It does use system trigger for thresholds, maintenance plan, schedule or service time
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Systematically triggers work tasks based on a pre-defined schedule
It does use system trigger for thresholds, maintenance plan, schedule or service time
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Links or relates infrastructure and component availability, capacity, and performance with internal support agreements and targets, and triggers notification for action based on predefined thresholds
The platform monitored in real-time all environment, check capacity and availability from all components and can deploy new components or create incidents, requests, problem pr change depending of business rules.
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Can monitor and manage the overall health and maintenance of IT facilities and environmental elements
Yes, from each asset or checking network diagram in realtime.
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Can monitor, record, and report self-healing activity within the infrastructure and trigger notifications that may include automatically launching an incident record
All events can trigger an incident or other process based on customer needs and business rules
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Supports the automation of operational and maintenance tasks natively or through standard integration that includes the systematic logging of the corresponding task records and status notifications
It does use system trigger for thresholds, maintenance plan, schedule or service time
