Natively, the following types of platform authentication are possible:

Learn about the various types of platform authentication methods, such as local, LDAP/AD, SSO, and Okta. Discover how local authentication stores user information in the platform's database, while LDAP/AD authentication enables seamless access without man

Oauth2 Authentication using Keycloak

Registering LDAP Connection

4biz auto-login - SSO

Configuring Okta in 4biz

Authentication

Implementing Password Security Rules

Configuring Service to Change Password

Unlocking Users  

Safety Recommendations

Creating Cycle in Calendar

Registering Working Day

Creating Calendar

Registering Countries

Registering Location

Registering Unit

Registering Type of Unit

Language and Region

Importing Employee

Loading Metadata

Importing the Service Portfolio

Registering Spreadsheet Template for Employee Import

Registering Spreadsheet Template for Service Portfolio Import

Data and Import

Data Import Management

Registering Data Import

Registering External Connections

Running Script

Database Tool

Managing Content Indexing

Data Management

Configuring Banner Logo

Customizing Knowledge Portal

Configuring Knowledge Portal Filters

Configuring 4Biz Environment

Parametrization - Mobile

Parametrization - Change

Parametrization - Chat

Parametrization - Configuration

Parametrization - E-mail

Parametrization - Knowledge

Parametrization - LDAP

Parametrization - Problem

Parametrization - Release

Parametrization - Smart Portal

Parametrization - System

Parametrization - Telephony

Parametrization - Ticket

Parametrization - VoIP

Parametrization - Work Order

System Parameters

Configuring Mandatory Fields

Registering Domain Item

Registering Domain

Configuring Views

Customizing Fields

Configuring E-mail Template

Configuring E-mail Box

Change E-mail Key Fields

Knowledge Base E-mail Key Fields

Problem E-mail Key Fields

Ticket E-mail Key Fields

Configuring E-mail Account

Questionnaires Maintenance 

Registering Questionnaire

Registering Ticket Template

Registering Questionnaire Category

Development Guidelines

Graph Mail Project

Service Management Project

Cluster vs Competition

Graph Mail

Automatic Action

Automatic Action via E-mail

Notification Automatic Action

Problem Automatic Action

Automatic Actions for the Change Management Process

Escalation Automatic Action

Automatic Actions for                                        the Incident / Request Management Process

Automation 

Configure Audit 0.4.0

Log's and Auditing

Introduction to Platform Administration

Docs - Run2biz EN

What is 4biz ?

Introduction to Platform

Release Policy

Release Notes - 2023

Release Notes - 2022

Release Notes - 2021

Release Notes

About 4Biz

Navigation and User Interface

Configuring System URL

Editing User Profile

Defining Smart Decision Access Permission

Creating Access Profile

Registering User

Registration of Positions

Group of Employees

Employee Registration

Menu Registration

Smart Decision Panel

Implementing the way of Sending E-mail to Reclassified Ticket

Registering Skill/Resource

Registering Service Template

Defining Access Permission to Portfolio Management Functionalities

Creating Service Category

Configuring Service Attribute

Linking Activities to the Service Contract

Service Portfolio Maintenance

Pipeline

Registering/Editing a Service

Creating Service Map

Registering Service Activity

Generating Reports - Service Catalog

Managing My Requests through Smart Portal

Verifying Service Audit

Configuring Service Contract Attributes

Registering Business Process

Registering Cause of Incidents

Registering a Client

Registering Company

Registering a Contract

Registering News

Registering Provider

Registering News Category

Registering Request Justification

Registering Satisfaction Survey

Registering Operating Condition

Registering Service Request Priority

Registering Type of Service

Registering Incidents Solution Category

Registering Priority

Creating/Editing the Portfolio

Banner Customization 

Portfolio and Catalog

SLA Control Refactoring

SLA Evaluation

Service Level Requirement

Service Level Agreement

Generating Reports - Service Level Management

Provider Evaluation

Improvement Plan

Creating Time of Attendance

Contract Evaluation

Service Level 

Creating a Release Portfolio

Suspending Release 

Reopening Release 

Activities of the Release Planning Phase

Registering Release Justification

Release Management Desktop 

Relating Information to the Release

Registering Release

Executing Release

Activities of the Deployment Release Phase

Canceling Release 

Advanced Search for Closed Release 

Release 

Importing Demand Attribute Data

Registering Demand Attribute

Demand

Configuring External Access to the Knowledge Portal

Creating Knowledge

Displaying and Searching for the Tags in the Knowledge Portal

Generating Reports - Knowledge Management

Indexing Knowledge

Reviewing Comments in the Knowledge Portal

Notifying Responsible for the Knowledge Expiration

Creating Folder

Registering Image Category

Registering Subject

Registering Synonym

Storing Images in Gallery

Refining Search in Knowledge Portal

Knowledge 

Advanced Search of Closed Changes

Canceling Change

Additional Reports of a Change

Approving Change

Registering Change Occurrences

Activities of the Change Planning Phase

Registering Reversion Plan of Change

Change Workspace

Executing Change

Generating Reports - Change Management

Generating Reports from the Charts and Reports Panel - Changes

Registering Change

Registering Change via Template

Relating Items to the Change

Suspending Change

Registering Change Justification

Registering Change Portfolio 

Changes Calendar 

Registering Change Template 

Change 

Creating Problem Portfolio

Suspending Problem

Scheduling Problem Activities

Problem 

Fields	Description
Local	This is the standard method of accessing the platform, where users are registered in the tool database.
LDAP/AD	This authentication is the most common form of access to the platform and is geared towards the end customer scenario. It allows you to authenticate to the system without the need to create users manually
Sing Single On - SSO	This is an alternative to automatic login on the platform. However, it is necessary to have an infrastructure oriented to this service
Okta	With this method, it is possible to use an available user base in Okta and use it for authentication in a 4biz instance