16 Processes

Knowledge

1min

Presentation

The purpose of Knowledge Management is to manage the information, as it's an important asset of the company. The knowledge is compiled in a base so all system users can have a leveling of techniques and better comprehension about the use and operation of the product.

Knowledge is a valuable asset for any organization. The Knowledge Management of 4biz makes it possible to register, control and distribute all sorts of informative content to various groups of different people. A piece of knowledge can contain text, pictures, videos, links, and a lot of audiovisual content. You can also manage the knowledge lifecycle with our tools, which make it possible to notify the knowledge manager during all the stages of the knowledge.

4biz offers a customizable knowledge database, with easy access to internal knowledge, many options to format your articles, and the option to like and save your favorite knowledge articles. This section will help you understand better how to manage the internal knowledge database in your company.

4biz offers the following options for knowledge status:

  • Design
  • Revision
  • Approval
  • Publish
  • Archive