16 Processes
Release

Reopening Release

3min

This functionality allows reopening the release of changes.

Before getting started

It is necessary to have permission to reopen the release.

Procedure

  1. Access the functionality through the main menu Processes > Release Management > Release;
  2. Click on the icon symbolized by a down arrow available on the right side of the screen, within the search field;
  3. Click on "Advanced Search";
  4. Complete the fields available and search for the release you want to reopen;
  5. After the search, click on the reopening icon "Reopen Ticket/Task" of the release and confirm the operation.

What to do next

Verify if the request is with the status "Reopened" in the list of the release.