Analyzing Configuration Item Impact
This functionality allows making an impact analysis of a configuration item.
Before getting started
To verify the impact analysis, it is necessary to register previously the configuration item.
Procedure
- Access the functionality through the main menu Processes > Configuration Management > CMDB;
- Search for the configuration item and click on it;
- In the information screen of the configuration item, find the Impacted Services;
- Click on the tab to view the information;
- To view the hierarchic of services related to the CI, click on "Impacted Service";
- To view the flow map of the configuration item, click on the "View relationship map (automatic)" button.