Canceling Change
This functionality allows canceling the change that has become useless or obsolete to the organization.
Before getting started
It is necessary the previous registration of the change.
Procedure
- Access the main menu Processes > Change Management > Change;
- Find the change you want to cancel, click on "Open" and then on "Review and closure";
- In the area mentioned above, click on the "More" tab and then on "Closure";
- Select the option "Canceled" available in the field "Status”;
- Click on "Options" and then on "Save and keep current task" to register the cancellation and not advance the activity flow, or select "Save and advance flow" to close the task and send it to the next phase of the flow.