Defining Service Continuity Project
Continuity Registration is a process that passes through several phases. The first phase of this process, called Initiation, is where it's set the policy, scope, and IT service continuity project. This functionality allows setting the project.
Before getting started
The existence of a defined service in the Portfolio and Catalog Management process.
It is necessary to have registered the Continuity Registration, besides the policy and scope in the Initiation tab.
It is necessary to have registered the threat and threat categories, both linked to each other. It is also necessary to register the risk and risk category.
It is equally essential to have registered the automatic actions of incident, request, and procedure about the Event Management.
Procedure
- Access the functionality through the main menu Processes > Continuity Management > Continuity;
- Find the continuity you want to link the project and click on "Advance";
- In Initiation, click on "Project";
- Click on "Link Project" to relate a project already existed in the continuity;
- To register a project from this screen, click on "Create New Project" and complete the fields available:
Function | Description |
|---|---|
Link Project | To link a project that already existed |
Create New Project | To create a new project to the continuity, complete the fields: Name, abbreviation, contract, emergency, severity, name of a manager, change, release, status, value for project execution, detail/supplementary instructions. Moreover, it's necessary to add other information, they are: Resources, Subscriptions and Approvals, Work Order and Baseline |
6. Click on "Save".