Registering Capacity Indicators
This feature provides a variety of actions, such as including, changing, and deleting the capacity/performance indicators that will be linked to Services and Configuration Items (CI).
Before getting started
It is necessary to have defined the access permission to the functionalities of the Capacity Management;
As well as having permission to use the functionality;
It is also necessary to have registered the type of capacity indicator.
Procedure
- Access the functionality through the main menu Processes > Capacity Management > Capacity/Performance Indicators;
- The system will present a screen with the types of Capacity Indicators registered and a filter with Name, Value, and Status.
- The user can select the option "New" to create a new Capacity Indicator or for each type listed the user can select :
- Edit – to Change the Capacity Indicator
- Delete – to Exclude the Capacity Indicator
- Enter the data and actions;
Fields
Field | Description |
|---|---|
Name (*) | Name of the capacity indicator |
Value (*) | Value to be verified on the CI's by the process |
Unit of Measurement (*) | Choose one of the pre-defined Units (can be searchable with “%%”) |
Type (*) | Choose one of the pre-defined Types (can be searchable with “%%”) |
Status (*) | Indicates usage availability (Active/Inactive) |
(*) Indicate mandatory field
Actions
Action | Description |
|---|---|
Save | Create / Change the capacity indicator. |
Clear | Return the fields to default. |
Search | Return to the previous list of capacity indicators |