Registering Continuity Awareness
Continuity Registration is a process that passes through several phases. The fourth phase of this process is the Continuous Operation, where the continuity awareness (education and training) will be defined, Review and audit, tests, and Invocation.
This functionality allows registering the Awareness (education and training) of the service continuity.
Before getting started
The existence of a service is defined in the process of Portfolio and Catalog Management.
It is necessary to have registered the Continuity Registration, as well as the policy and service continuity project defined, in addition to having previously registered the scope, vital functions, business impact analysis, risks evaluation, strategy, plan, organizational plan, and the continuity strategy tests.
It is also necessary to also have registered the threat and threat categories linked to each other, the risk and risk category.
It is equally fundamental to register the automatic actions of Incident, Request, and Procedure about the Event Management.
Procedure
- Access the functionality through the main menu Processes > Continuity Management > Continuity;
- Find the continuity you want to link the continuity awareness and click on "Advance";
- In Continuous Operation, click on "Awareness (Education and Training)";
- After describing the Executive summary, which is mandatory, it is possible to complete the Training Registries. Click on "Add Register" and complete the fields:
Field | Description |
|---|---|
Critical Analysis of Action (*) | Make a critical analysis of the action |
Type of Activity (*) | Select the type of activity |
Status (*) | Select the status of the activity |
(*) Indicate mandatory fields.
5. Click on "Save".