Registering Service Continuity Vital Functions
Continuity Registration is a process that passes through several phases. The second phase of this process is the Requirements and Strategy, where the vital functions, business impact analysis, risks evaluation, and continuity strategy will be defined. This functionality allows registering the vital function. The vital function is a part of the business process that is critical to the business's success.
Before getting started
The existence of a defined service in the Portfolio and Catalog Management process.
It is necessary to have registered the Continuity Registration and defined the policy, scope, and project.
It is fundamental to have registered the threat and threat category, both linked to each other. In addition to previously registering the risk and risk category.
It is equally necessary to previously register the automatic actions of Incident, Request, and Procedures about the Event Management.
Procedure
- Access the functionality through the main menu Processes > Continuity Management > Continuity;
- Find the continuity you want to link the vital function and click on "Advance";
- In Requirements and Strategy, click on "Vital Functions";
- Click on "Add Vital Function" to select a process and click on "Send" to complete the link;
- To attach a file, click on "Attach" and then on "Add file" to link the file;
- Click on "Save".