Release Notes - 2021

Version Helium 2.1.17 (2021/12/22)

Welcome to 4Biz Helium Version 2.1.17. This version presents the following corrections:

Number	Type	Description
12986	Correction	Fix in the session of the loadTimePeriod method
12987	Correction	Change in the concatenation of id ItemTrabalho to improve the visualization when an exception occurs
13045	Correction	lib log4j update to fix new vulnerabilities as recommended by apache
12985	Correction	Fix problem in Citframework, which was writing to a response channel already closed

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.16 (2021/11/26)

Welcome to 4Biz Helium Version 2.1.16. This version presents the following corrections:

Number	Type	Description
12971	Correction	The task notification that was already performed when trying to view a canceled ticket has been fixed
12981	Correction	An encoding failure that occurred in the X (close) when the ticket creation confirmation was popping up on the ticket listing screen has been fixed
8436	Correction	An issue with the ticket description opened by the Experience Center has been fixed
8361	Correction	An issue in ticket closing e-mail sending has been fixed, to be sent only once, after successive reopenings

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.15 (2021/11/12)

Welcome to 4Biz Helium Version 2.1.15. This version presents the following corrections:

Number	Type	Description
12905	Correction	A system verification was performed for the current group field to be displayed on the ticket service screen in the same way that is shown on the ticket listing screen
12679	Correction	Correction of a translation on the portfolio screen
12901	Correction	Push Notification Correction for the requester

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.14 (2021/11/05)

Welcome to 4Biz Helium Version 2.1.14. This version presents the following corrections:

Number	Type	Description
12876	Correction	Change to display requests by the attendant on the map

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.13 (2021/09/30)

Welcome to 4Biz Helium Version 2.1.13. This version presents the following corrections:

Number	Type	Description
7867	Correction	Procedure to increase the number of accepted characters in the content of a knowledge base
7887	Correction	Formatting the e-mail of the change
12639	Correction	Removing the questionnaire button in the Change registration

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.12 (2021/09/14)

Welcome to 4Biz Helium Version 2.1.12. This version presents the following corrections:

Number	Type	Description
12636 7897	Correction	Procedure for error correction in the "direct to" field on the ticket screen

For this version, the compatible Builder is 1.3.7.6.

You can download the 2.1.12 guidelines on the following document:

Guidance-about-version-4biz-Helium-2.1.12.zip

Version Helium 2.1.11 (2021/09/10)

Welcome to 4Biz Helium Version 2.1.11. This version presents the following corrections:

Number	Type	Description
12543	Correction	Procedure to display the title field of a sub-ticket
12568	Correction	Procedure to filter group in cause and solution report query
12544	Correction	Procedure to display only users who can perform activity flow

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.10 (2021/09/03)

Welcome to 4Biz Helium Version 2.1.10. This version presents the following corrections:

Number	Type	Description
12345	Correction	Addition of the back button when the user enters the Register Ticket screen in the Experience Center
12015	Correction	Verification of unit tests that did not allow the updating of the ITSM
12344	Correction	E-mails added on the new portfolio maintenance screen

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.9 (2021/09/06)

Welcome to 4Biz Helium Version 2.1.9. This version presents the following corrections:

Number	Type	Description
	Correction	OAuth2 external authentication process: When the system is parameterized to use OAuth2, it will use the "name" field sent by the authenticator. In case this field is not sent, the system has been changed to use the "preferred_username" field. Otherwise, the following message will be sent: Name of the user not informed

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.32 (2021/09/03)

Welcome to 4Biz Helium Version 2.1.32. This version presents the following corrections:

Number	Type	Description
77719	Correction	Validation of execution permission of the assignment groups

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.8 (2021/08/25)

Welcome to 4Biz Helium Version 2.1.8. This version presents the following corrections:

Number	Type	Description
7644	Correction	Permission for satisfaction survey via a questionnaire
7655	Correction	Change in the behavior of the survey registration screen to prevent registrations as inactive
12510	Correction	Deletion of employeecontract_view automatic update
7685	Correction	Filter by dates
12516	Correction	Sending of creation email and email receipt request by the group

For this version, the compatible Builder is 1.3.7.6.

You can download the 2.1.8 guidelines on the following document:

Guidance-about-version-4biz-Helium-2.1.8.zip

Version Helium 2.1.7 (2021/08/11)

Welcome to 4Biz Helium Version 2.1.7. This version presents the following corrections:

Number	Type	Description
7269	Correction	Addition of action to the preview button on the questionnaire registration screen
7572	Correction	Adjustment of SLA filter on the ticket screen

For this version, the compatible Builder is 1.3.7.6.

Version Helium 2.1.6 (2021/07/30)

Welcome to 4Biz Helium Version 2.1.6. This version presents the following corrections:

Number	Type	Description
7303	Correction	Conversion of JSON response anuva
7428	Correction	Schedule permission without attachment
11137	Correction	Contracts and Activities Comparison Modal User domain recording on the person screen
11323	Correction	Audit of user screens and access profile
11370	Correction	Changes in Audit architecture
11373	Correction	Inclusion of the group screen audit Inclusion of user registration in the audit
11371	Correction	Adjustment in the assembly of the old object - It was not recording the user groups Screen audit of the person
11372	Correction	Audit of the collaborator Change in the Builders
11541	Correction	Permission of downloading files in periodic activity
11703	Correction	Removing Save, Language, and About buttons from CKEditor
11704	Correction	Correction of words in Internationalization Contract store permission using queryParms
11714	Correction	Adjustments in the group audit
11715	Correction	Adjustments in the group audit
11716	Correction	Adjustments in the group audit
11778	Correction	Adjustment in the Concat for oracle database, which does not accept more than 2 arguments Adjustments in the group audit Correction in the audit of the field access profile that was not being reflected Correction on the group screen that was not correctly saving the e-mail sending flags Improvement in Timezone field audit by concatenating the fields name and timezone for a better reading
11833	Correction	Addition of audit functionality without displaying the changed values
11922	Correction	Adjustment in user audit when created outside the system screen
12019	Correction	Verification of the listed portfolio quantity that was wrong
12058	Correction	Improvement in system performance
12076	Correction	Correction in the partner-type field audit
12077	Correction	Addition of StringComparator.java to avoid cases where empty and null fields were being compared as "different" Correction of the problem in empty x null check Addition of extra validation for null x empty cases
12161	Correction	Request for release that duplicated ICs when saving
12213	Correction	Permission to mark attendance time targets
12228	Correction	Cleaning in the task-executing group when the delegation is for the group only
12270	Correction	Error correction when clicking on the activity link that redirected to the wrong screen in detailing linked contracts
12272	Correction	Addition of the text: "not found" to contract detailing modal filters
12278	Correction	Formatting of the date field in the audit
12290	Correction	Recording of LDAP groups that were undoing schedules in LDAP exclusion
12292	Correction	Change of the button tooltip to open the activity filter modal
12294	Correction	Recording of users' changes in the people register Recording the audit in the person change
12301	Correction	Correction of service link opening in contract detailing
12316	Correction	Addition of timeout for slow internet cases
12317	Correction	Change from "notfound" message validation to contract detailing modal
12320	Correction	Sending permission for the review of a knowledge
12323	Correction	Permission to register knowledge in the portal
12324	Correction	Removal of duplicity in the history of comment changes
12328	Correction	Addition of minimum limit to the identifier field in the ticket history filter

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.1.5 (2021/07/07)

Welcome to 4Biz Helium Version 2.1.5. This version presents the following corrections:

Number	Type	Description
6928	Correction	Correcting Ticket Quantity Report in Group Field
7054	Correction	Implementing internal system access control, for an unauthorized user
7162	Correction	When opening the change, it is going to the planning and then, going to approval
7268	Correction	Allowing the execution of change
12185	Correction	E-mail notification of knowledge base change is coming incomplete
12193	Correction	Changing the logged-in user password
12201	Correction	Create primary keys

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.1.4 (2021/06/23)

Welcome to 4biz Helium version 2.1.4. This version presents the following corrections:

Number	Type	Description
12123	Correction	Correction in the loading of countries, states, and cities
6652	Correction	Assigning executor group, as current group, to WebService /servicerequestincident/create when not specified
7077	Correction	Increasing availability of batch processing
7164	Correction	Allowing the execution of the Current Group expression
7165	Correction	Key violation – RequestTemplateInfo
12117	Correction	Form Builder is not working on Change Request Screen in any system default flow
12118	Correction	The generated version of the hotfix/itsm-7077 branch of the incident is showing Encoding error in the "About 4biz" popup

For this version, the compatible Builder is 1.3.7.4.

For more information about Builder 1.3.7.4, see the Builder Release Notes:

Release-Notes-Builder-1.3.7.6.docx

Version Helium 2.1.3 (2021/05/24)

Welcome to 4biz Helium Version 2.1.3. This version presents the following corrections:

Number	Type	Description
11824	Correction	Error correction to allow the execution of request assigned, only, to the user
11937	Correction	Error correction to submit completed report notification when processed in the background
11952	Correction	Correction of Builder Component
11353	Correction	Correction of database script

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.1.2 (2021/05/14)

Welcome to 4biz Helium Version 2.1.2. This version presents the following corrections:

Number	Type	Description
11510	Correction	Error correction with the guest user on Smart Chat
11393	Correction	Error correction when logging into multiple environments where the chat pop-up is opening
11607	Correction	Error correction when the user starts a conversation with Helper and then opens a new window in the browser
11541	Correction	Error correction when trying to download evidence within a periodic activity
10025	Correction	Error showing when creating a ticket or sub-ticket with "Solved" status. It is not possible for it to be created and closed at the same time

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.1.1 (2021/05/03)

Welcome to 4biz Helium Version 2.1.1. This version presents the following corrections:

Number	Type	Description
11607	Correction	Error correction where the user who is configured as a guest user is prevented from accessing the system

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.1.0 (2021/04/16)

Welcome to 4biz Helium Version 2.1.0. This version presents the following corrections:

Number	Type	Description
11235	Correction	Replies to the Builder form do not appear in the advanced search
11348	Correction	Check that Builder forms are being saved without the validation of mandatory fields

And the following improvements:

Number	Type	Description
11155	Improvement	Improvement in Portfolio Maintenance
11220	Improvement	Create configuration area for Smartchat
11221	Improvement	Allow visualization and iteration of user with Smartchat via the system home screen

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.0.5 (2021/04/16)

Welcome to 4biz Helium Version 2.0.5. This version presents the following corrections:

Number	Type	Description
11348	Correction	Validation of mandatory fields on the Builder CRUD page
11355	Correction	Alteration so that the system does not use the trigger bpm_itemtrabalhofluxo_mv

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.0.4 (2021/04/16)

Welcome to 4biz Helium Version 2.0.4. This version presents the following corrections:

Number	Type	Description
10735	Correction	Correction of the safety filter
11235	Correction	Correction of Builder error handling
11235	Correction	Replies to the Builder form do not appear in the advanced search
11355	Correction	Alteration so that the system does not use the trigger bpm_itemtrabalhofluxo_mv

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.0.3 (2021/04/16)

Welcome to 4biz Helium Version 2.0.3. This version presents the following corrections:

Number	Type	Description
11344	Correction	Treatment of new SQL Injection tags

For this version, the compatible Builder is 1.3.7.4.

Version Helium 2.0.2 (2021/04/14)

Welcome to 4biz Helium Version 2.0.2. This version presents the following corrections:

Number	Type	Description
10975	Correction	[PostgreSQL / SQL Server] Error correction when adding an image to the content of knowledge for the visualization of visiting users.
11190	Correction	[Mgmt. Ticket] Error correction in which when suspending a ticket, it was disappearing from the list.
10979	Correction	[Mgmt. Knowledge] Error correction for knowledge versioning.
11092	Correction	[Mgmt. Ticket] Error correction in which when editing a comment on the ticket screen, it was not possible to save the ticket.
11160	Correction	[Mgmt. Ticket] Error correction that prevented the creation of a ticket via a token.
11105	Correction	[Experience Center] Error correction in which when opening a ticket through the experience center, it was adding in the description field the name of the portfolio’s activity.
11106	Correction	[Experience Center] Error correction in which the Cancel ticket button was not displayed within the ticket selected in the experience center.
11109	Correction	[Mgmt. Knowledge] Error correction in which when adding an image to an image category or a knowledge content, it was redirected to the login screen.
11110	Correction	[Mgmt. Ticket] Error correction in which when a ticket was rejected by the smart portal or the ticket screen, it was canceled but kept appearing in the main list.
11269	Correction	[Webservice] Error correction when showing occurrence in closed tickets.
11195	Correction	[Mgmt. Ticket] Error correction in the "direct to groups" field, which loaded all registered groups.
10928	Correction	[Webservice] Error correction when using "Webservices Save and Next" by defining the fields to be changed in the ticket, they were not being modified in the Front End and the change was only shown in the ticket history.
11287	Correction	[Mgmt. Ticket] Error correction when rejecting a ticket with approval flow via token by e-mail.
11197	Correction	[Mgmt. Ticket] Error correction in which a ticket that was captured in the task of directing service, when delegating the ticket, was not presenting the information in the 'capturecontrolservicerequest' table.
10929	Correction	[System] Error correction in which the 'flag' icon to change the language was not working on the 'Terms of Service' screen in an installation from scratch.
11231	Correction	[Mgmt. Ticket] Error correction in which the satisfaction survey was not working properly when the user was clicking on the e-mail link to reply. The application was redirecting to the system URL but was only on standby.
11260	Correction	[Mgmt. Ticket] Error correction in which when validating a ticket that had more than one group in the flow assignment, with approval flow via token defined in the user task executing "Approve" with more than one group, when approving or rejecting via e-mail in the bpm_itemtworkflow table did not set the executor_group_id field.
11263	Correction	[Webservice] Fault correction on the employee webservice.
11258	Correction	[Mgmt. Ticket] Error correction when we had an origin ticket linked to a related ticket, when closing, the source ticket, and the related ticket were also closed. But in the bpm_itemtrabalho table, the related ticket executor group was not saved.
11261	Correction	[Webservice] Error correction in check-in webservice.
11196	Correction	[Mgmt. Ticket] Error correction in the flow component that could not be moved in Chrome.
11189	Correction	[Mgmt. Ticket] Error correction when creating a ticket that contained only one image in the description field. The system was not displaying the image after creation.
10476	Correction	[CMDB] Error correction in which on the 'Media' screen when linking knowledge and save it. When entering it, again, the knowledge was being replicated.
11239	Correction	[Mgmt. Ticket] Error correction in system behavior when the user was not selecting any group when capturing a ticket and clicking on next.
11223	Correction	[Mgmt. Release] Error correction when we were trying to save and advance a release that was with the current task equal to 'release' and that release had a change with a CI linked in the same release request, it was not saving and presented an error message.
10971	Correction	[Corrective] Error correction of the key violation, remaining from Sequence_block correction.
11199	Correction	[Mgmt. Ticket] Error correction when delegating a ticket within the call.
10487	Correction	[Webservice] Error correction in which the reclassification, by the webservice, was not getting the correct justification.
10546	Correction	[Mgmt. Portfolio] Error correction in the portfolio in which when editing any field of the "Link Request or Incident Service" pop-up was presenting the SQL error in the Log and was not saving the edit. The "save" button was out of action.
11217	Correction	[Mgmt. Problems] Error correction in which it was not possible to create a problem of the 'Reactive' type, as we could not link a ticket to the problem.
11188	Correction	[Mgmt. Ticket] Error correction when suspending a ticket inside the call.
11010	Correction	[Webservice] Error correction in which you were not creating a ticket with the old webservice create.
11011	Correction	[Mgmt. Ticket] Error correction in which when suspending a ticket the application was not being suspended and presented deadlock.
11290	Correction	[Webservice] Error correction that was occurring when using Webservice to list portfolios. The same was not presenting correctly the portfolios of the logged-in user, whose same is the user-provided in the body of the webservice when parameter 293 is enabled.
11291	Correction	[Users] Error correction when we were registering a user by the application, the local domain was not remaining, for example, 4biz.local re.
11288	Correction	[Mgmt. Ticket] Error correction in which when trying to reopen a ticket that had an approval flow via token, the application was displaying an error message.
11293	Correction	[Webservice] Error correction in which when trying to capture a ticket through the web service, with a logged-in user and with permission in the flow for two groups, it was not allowed to capture the ticket and an error message was displayed.
11216	Correction	[System] Correction of vulnerability in the system.
10503	Correction	[Mgmt. Ticket] Error correction when validating closed calls that kept appearing on the list of calls in progress.
10649	Correction	[System] Error correction because the "useremail" field of the "chatusers" table was not accepting null. When logging in with LDAP users, who had no registered e-mail, an error was being presented.
10930	Correction	[User] Error correction in the access profile table.
10931	Correction	[System] Correction of errors presented in the log when making a new installation.
10944	Correction	[System] Error correction when creating a flow.
10314	Correction	[Mgmt. Release] Error correction in which "creation and completion" occurrences were not shown in the advanced and in the name of the person who performed the occurrence was described the login of the user and not his full name.
10867	Correction	[Webservices] Error correction when saving a ticket with a linked knowledge the system was cleaning up the knowledge.
10921	Correction	[Webservices] Error correction in web service location/last.
10554	Correction	[Smart Portal] Error correction when id parameter 293 = Yes, the application was showing error when opening the Smart Portal screen.
10866	Correction	[Mgmt. Problem] Error correction in which when creating a problem request was presented, on the screen for the user and in the log, an SQL error.
10865	Correction	[Mgmt. Change] Error correction on the change when inserting IC and saving.
10861	Correction	[Mgmt. Change] Error correction in Java in which the "RequisicaoMudancaServiceEjb" table was not bringing the amount of approval requests on the change screen.
10788	Correction	[System] Error correction in which when updating the version of 1.2.24 to 2.0.1-Snapshot-02, the application was presenting an error in the system body parameters.
10922	Correction	[Webservices] Error correction in which the notification push was not coming in the application.
10891	Correction	[System] Error correction to remove a schedule when a batch processing is automatically inactivated.
10902	Correction	[System] Error correction in the sequence of the "Rest_operation" table that had a value equivalent to "Restoperation_seq.nextval" for the primary key.

And the following improvements:

Number	Type	Description
11214	Improvement	[Users] Improvement in the alteration of the password encryption algorithm and force password alteration in the next login.
11159	Improvement	[Webservice] Improvement in the 4biz login webservice for a new LDAP user.
11158	Improvement	[Webservice] Improvement in the authentication web service – Builder.
10665	Improvement	[Mgmt. Ticket] Improvement in tickets that had more than one group in the allocation of the flow.
-	Improvement	[Users] Improvement in the inclusion of the Keycloack authentication method.
-	Improvement	[Users] Improvement in the inclusion of the authentication method via social networks.
10502	Improvement	[Mgmt. Ticket] Improvement in BI consultations.
10081	Improvement	[Webservice] Improvement in which a webservice has been created that allows you to visualize the details of the change.

You can download the 2.0.2 guidelines on the following document:

Update-Package-2.0.2.zip

Welcome to Builder 1.3.7.4.

The version presented has the following correction(s):

Number	Type	Description
11320	Correction	Correction of the error message
11353	Correction	Correction of the creation of flows in Oracle environment
11353	Correction	Correction of query component

Welcome to Builder 1.3.7.3.

The version presented has the following correction(s):

Number	Type	Description
11320	Correction	Correction of components display

Welcome to Builder 1.3.7.2.

The version presented has the following correction(s):

Number	Type	Description
10735	Correction	Correction of scripts

Welcome to Builder 1.3.7.1.

The version presented has the following correction(s):

Number	Type	Description
10538	Correction	Correction of Builder directives
11320	Correction	Display component properties in form creation by business object

Welcome to Builder 1.3.7.0.

The version presented has the following correction(s):

Number	Type	Description
10735	Corrective	Correction of users’ authentication
10735	Corrective	Login with LDAP and Oauth2 user
10735	Corrective	Password handling in Builder authentication
11025	Corrective	Correction of null pointer
11025	Corrective	Authentication refactoring
11196	Corrective	Correction of the mouse move of flow drawing in Chrome
11214	Corrective	Alteration of user password encryption algorithm
11214	Corrective	Removal of admin user constants
11216	Corrective	Correction of the vulnerability of the autocomplete filter
11214	Corrective	Alteration of password encryption algorithm and force password alteration in the next login

For more information about Builder 1.3.7.0, see the Builder Release Notes:

Release-Notes-Builder-1.3.7.0.docx

Version Helium 1.2.31 (2021/05/12)

Welcome to 4biz Helium Version 1.2.31. This version presents the following corrections:

Number	Type	Description
10025	Correction	Registration of executing group, in the task of closing the request, which has already been released and solved
11541	Correction	Allows downloading of files on the periodic activity screen

For this version, the compatible Builder is 1.3.7.4.

Version Helium 1.2.30 (2021/05/03)

Welcome to 4biz Helium Version 1.2.30. This version presents the following corrections:

Number	Type	Description
11365	Correction	Alteration in the method for removing tags

For this version, the compatible Builder is 1.3.7.4.

Version Helium 1.2.29 (2021/04/14)

Welcome to 4biz Helium Version 1.2.29. This version presents the following corrections:

Number	Type	Description
11344	Correction	Corrective of security

For this version, the compatible Builder is 1.3.7.4.

Version Helium 1.2.28 (2021/03/24)

Welcome to 4biz Helium Version 1.2.28. This version presents the following improvements:

Number	Type	Description
11216	Corrective	Correction of the vulnerability of the autocomplete filter
11214	Improvement	Alteration of password encryption algorithm and force password alteration in the next login
6588	Corrective	The Incident in the SLA Control report returning dates outside of the requested period
6607	Corrective	The Incident in the SLA Control report delayed showing dates outside of the selected period
6527	Corrective	Incident when responding to a satisfaction survey, the system does not load the survey

For this version, the compatible Builder is 1.3.6.6.

Version Helium 1.2.27 (2021/03/23)

Welcome to 4biz Helium Version 1.2.27. This version presents the following improvements:

Number	Type	Description
11094	Corrective	Correction of LDAP authentication via webservice
11094	Corrective	Correction of null pointer and messages
11094	Corrective	Do not continue using the LDAP user password
11094	Corrective	LDAP error handling

Welcome to Builder 1.3.6.6.

The version presented has the following correction(s):

Number	Type	Description
11025	Corrective	Correction of login screen redirection when using the webservice of the same name

For more information about Builder 1.3.6.6, see the Builder Release Notes:

Release-Notes-Builder-1.3.6.6.docx

Version Helium 1.2.26 (2021/03/23)

Welcome to 4biz Helium Version 1.2.26. This version presents the following improvements:

Number	Type	Description
ITSM 6396	Corrective	Incorrect SQL syntax when creating or opening a problem

Welcome to Builder 1.3.6.6.

The version presented has the following correction(s):

Number	Type	Description
11025	Corrective	Correction of login screen redirection when using the webservice of the same name

For more information about Builder 1.3.6.6, see the Builder Release Notes:

Release-Notes-Builder-1.3.6.6.docx

Before downloading this version, check the orientations on the following document:

Guidance-about-version-4biz-Helium-1.2.25.zip

Version Helium 1.2.25 (2021/02/16)

Welcome to 4biz Helium Version 1.2.25. This version features the following items:

Number	Type	Description
6231	Corrective	Error when listing history of a delegated ticket by the advanced search
10670	Corrective	The system does not present external and public knowledge
10802	Corrective	Charset error in accented words in smart reports
10892	Corrective	Improvement of performance in the audit consultations

For this version, the compatible Builder is 1.3.5.5.

Before downloading this version, check the orientations on the following document:

Update-Package-1.2.24.zip

Version Helium 1.2.24 (2021/01/16)

Welcome to 4biz Helium Version 1.2.24. This version presents the following items:

Number	Type	Description
10619	Improvement	Blocking users after successive access errors
10620	Improvement	Sending of notification of blocking user
10617	Improvement	Inclusion of captcha when accessing the system
10663	Improvement	Correction of access to users logged in via LDAP
10618	Improvement	Settings of system authentication messages
10628	Improvement	Inclusion of keycloack authentication with access and identity management
10624	Improvement	Review of safety criteria

For this version, the compatible Builder is 1.3.5.5.

Known errors	Description
10670	Access screen for viewing external knowledge does not allow access without logging into the system

Welcome to Builder 1.3.5.5.

The version presented has the following correction(s):

Corrective	Description
	Correction of intermittent error occasioned in Rhino Scripts

Before downloading this version, check the orientations on the following document:

Update-Package-1.2.23.zip

Version Helium 1.2.23 (2021/01/05)

Welcome to 4biz Helium Version 1.2.23. This version presents the following items:

Number	Type	Description
Incident 5929	Correction	Security fix in the product avoiding accepting LDAP injection, special characters in user login and login size

Welcome to Builder 1.3.5.4.

This version presents the following correction (s):

Number	Type	Description
10280	Correction	Recovery of the default value of the business object columns

Before downloading this version, check the orientations on the following document:

Guidance-about-version-4biz-helium1.2.22.zip

Version Helium 1.2.22 (2021/12/03)

Welcome to 4biz Helium Version 1.2.22. This version presents the following items:

Number	Type	Description
10176	Correction	Lookup component correction
Incident 5800	Correction	Error correction when limiting a select with TOP command

Welcome to Builder 1.3.6.1.

The version presented has the following correction(s):

Number	Type	Description
10476	Correction	[My 5802] - Builder side menus not working properly

Before downloading this version, check the orientations on the following document:

Guidance-4biz-Helium1213.zip

Version Helium 1.2.13 (2021/11/03)

Welcome to 4biz Helium Version 1.2.13. This version features the following items:

Number	Type	Functionality	Description
10005	Corrective	System	Corrections in the Audit
10008	Corrective	Ticket Mgmt.	Correction in the visualization of the SLA to be Combined
10011	Corrective	Webservice	Improvement in telephony webservice regarding user session
10012	Corrective	Ticket Mgmt.	Correction in the rendering of Builder forms
10013	Corrective	Ticket Mgmt.	Correction in viewing a ticket
10019	Corrective	Ticket Mgmt.	Correction when updating the list Without Responsible
10022	Corrective	Ticket Mgmt.	Correction in the recovery of tickets for comments
10023	Corrective	Webservice	Correction of the mechanism for websocket telephony with Builder
10031	Corrective	Ticket Mgmt.	Correction in Reclassified comment records
10034	Corrective	Ticket Mgmt.	Correction in viewing the ticket requester's information
10035	Corrective	Webservice	Include information about the ticket created in the new telephony modal
10044	Corrective	Chat	Correction to advance canceled/closed ticket chatcall flow
10047	Corrective	Ticket Mgmt.	[My 5540] – Correction in sending e-mail at the end of the service
10051	Corrective	Ticket Mgmt.	[My 5317] - Problem with query that is not being filtered according to group
10052	Corrective	Ticket Mgmt.	Not listing tickets for user who has only 'I can comment' permission
10056	Corrective	Ticket Mgmt.	[My 5405] - Intermittent error while attempting token approval
10057	Corrective	Portfolio Mgmt.	[My 5351] - Record button problem when editing a Portfolio
10058	Corrective	Ticket Mgmt.	[My 5339] - Error creating ticket via email reading
10061	Corrective	Chat	[My 5450] - Error starting a chat conversation
10065	Corrective	Ticket Mgmt.	Check for error when searching through the advanced search
10083	Corrective	Ticket Mgmt.	Correcting SLAtype internationalized key on request occurrence
10093	Corrective	Ticket Mgmt.	Handle closing transactions in transacitionControlerIMPL
10097	Corrective	Ticket Mgmt.	Correction of message "Please wait, loading ..." in the audit
10098	Corrective	Ticket Mgmt.	Treat null pointer in the OcorrenciaSolicitacaoBuilder class
10178	Corrective	Flow	Field creation for scheduling Rhino Script executions
10204	Corrective	Portfolio Mgmt.	Correction in the exclusion of Incident Cause in the Portfolio
10211	Corrective	System	Correction when adding an image to the image gallery
10216	Corrective	Portfolio Mgmt.	Correction in the mandatory field in the Portfolio
8542	Corrective	Ticket Mgmt.	Displaying comment responses in CSV export
8589	Corrective	Ticket Mgmt.	Display the names of attachments in the ticket creation history
9320	Corrective	Ticket Mgmt.	Include information on Inclusion and Exclusion from business processes
9826	Corrective	System	Removal of the SequenceBlock
9839	Corrective	Problem Mgmt.	[My 5160] - Error adding problem portfolio
9890	Corrective	Ticket Mgmt.	[My 5408] - Correcting error when displaying contract name when viewing ticket
9915	Corrective	Problem Mgmt.	Error when unlinking Problem Portfolio contract
9955	Corrective	Ticket Mgmt.	[My 5403] -Check audit failure when reporting Ticket Reclassification
9949	Corrective	Ticket Mgmt.	[MY 5352] - Check delegation history that is not shown in the ticket history tab
9965	Corrective	Ticket Mgmt.	Check that is not showing the reason for the reclassification in history
9968	Corrective	System	[My 5338] - Slowness in the VNS environment when listing ticket queue
9957	Corrective	Ticket Mgmt.	[My 5121- 5180 - 5163] Error inserting attachment in subticket created by copy
9959	Corrective	Ticket Mgmt.	[My 5172]- Ticket screen pagination going to zero

Welcome to Builder 1.3.5.1.

The version presented has the following correction(s):

Number	Type	Description
100175	Corrective	Correction in internationalization in a clustered environment
10049	Corrective	[My 5357]- Failed to validate button permissions, even with user with permission
9751	Corrective	[My 5153] - Check that files that have names with special characters are not uploaded

Before downloading this version, check the orientations on the following document:

Version Helium 1.1.1 (2021/09/14)

Welcome to 4biz Helium Version 1.1.1. This version presents the following items:

Number	Type	Functionality	Description
9635	Corrective	Release Mgmt.	Fixed the reopening icon display on the release's advanced search screen
9594	Corrective	Change Mgmt.	Error in the change listing due to the Active flag created in the work item table
9607	Corrective	Ticket Mgmt.	Failure in the advanced search
5089	Corrective	Ticket Mgmt.	Error in the reading of the requester email
5002	Corrective	Project registration	Failed to search for roles of the project registration
9579	Corrective	Problem Mgmt.	Error when solving a problem
9570	Corrective	Ticket Mgmt.	Error viewing the flow on a ticket
4930	Corrective	Ticket Mgmt.	Check for SLA calculation error
9408	Corrective	Knowledge Mgmt.	When accessing the Knowledge Portal with an external user, the Visitor tries to upload the file found in the Knowledge, the upload is not performed
9412	Corrective	Chat	Chat presenting Error only in the Log when Capturing and Advancing the Flow
4997	Corrective	Ticket Mgmt.	Mailbox duplication correction
9378	Corrective	Ticket Mgmt.	In the Smart Portal, in a history of a ticket, when searching for the Identifier, the field is not the correct size and it's not being possible to type and presents the error "Failed to load resource: the server responded with a status of 403 ()"
9287	Corrective	Group registration	Error accessing the Group screen
9289	Corrective	Person registration	Employee Search screen with a Front End error when searching for an Employee with a status equal to "Inactive"
9218	Corrective	Knowledge Mgmt.	Knowledge registration doesn't open
4875	Corrective	Tasker	Adjusted in the view of an expired sprint
9219	Corrective	Ticket Mgmt.	Upload ticket attachment freezing in the screen
9221	Corrective	Smart Portal	Correction in the Close Button that remains inert after recording a ticket
9282	Corrective	Flow	Flow error when linking a "Maintenance" questionnaire, whether mandatory or not
4633	Corrective	Ticket Mgmt.	System is not creating ticket with an existing user in the system
9126	Corrective	Webservice	Present questionnaire in the application
9217	Corrective	Change Mgmt.	Portfolio of Change doesn't open
4861	Corrective	Ticket Mgmt.	Duplication of reclassified ticket
4668	Corrective	Ticket Mgmt.	Duplication of flow task in the delegation

Number	Type	Functionality	Description
9201	Improvement	Ticket Mgmt.	Flag inclusion in the flow work item for application performance gain
9583	Improvement	Ticket Mgmt.	Change when searching for permissions in the ticket listing
9434	Improvement	System	Remove access screen from application data Tools
9584	Improvement	Ticket Mgmt.	Change when searching for executing groups in the ticket listing
9427	Improvement	Webservice	Allow to answer creation questionnaire by the application
9440	Improvement	Webservice	Allow filtering tickets through the application
8837	Improvement	Webservice	Create webservice that lists the groups to be directed to a ticket
9342	Improvement	Webservice	Reclassify ticket by the application
9429	Improvement	Webservice	Increase the capacity of the Employee Registration Extension field
9428	Improvement	Webservice	Identify the type of questionnaire rendered for application identification
9333	Improvement	Webservice	Present information designed on the user actions in the application
9011	Improvement	Webservice	Allow flow options in the application
8840	Improvement	Webservice	Create webservice that lists the reasons for suspending a ticket
8834	Improvement	Webservice	Create webservice that lists Units for selection
8839	Improvement	Webservice	Create webservice that lists the solution categories for solving a ticket in the application
8832	Improvement	Webservice	Present closing and responsible information for the consumption of the application
9297	Improvement	Ticket Mgmt.	Elimination of unnecessary tickets in the filterContract method of class ServiceConquestIncident - Removed supplier and customer restore within contract iteration
9010	Improvement	Webservice	Delete attachments of the application
8413	Improvement	Person registration	Create and Search for People
8838	Improvement	Webservice	Create webservice that lists the causes for solving a ticket
9313	Improvement	Ticket Mgmt.	Include queue handling for data extraction in "Advanced Search"
8833	Improvement	Webservice	Webservice that allows delegating a ticket to an analyst
9222	Improvement	Ticket Mgmt.	Performance - Replace employeecontract by materialized view
8855	Improvement	Webservice	Allow listing users and groups that can be delegated on a ticket
8836	Improvement	Webservice	Create webservice that lists the location of a ticket unit
8835	Improvement	Webservice	Create webservice that lists the ticket contact source
8426	Improvement	Place the name of the customer who has licensed the environment at the end of the page

Welcome to Builder 1.3.5.0.

The version presented has the following correction(s):

Number	Type	Description
7814	Corrective	Refactory of integration with ITSM to allow the flexibility of the external URL of the Builder
8416	Corrective	Correction of the error when using ESI flow as a component in the workflow

Number	Type	Description
7751	Improvement	Adjust component property names in Portuguese to English
7774	Improvement	Translation error in BUILDER --> ESI

Version Helium 1.0.2 (2021/04/27)

Welcome to 4biz Helium Version 1.0.2. This version presents the following items:

Number	Type	Functionality	Description
8968	Corrective	Center	Correction in the return of the list of Portfolios when parameter 293 that filters the portfolio by access groups is enabled
4818	Corrective	Time of Service	Correction in scheduling an activity to link to the registered SLA

Release Notes - 2021

Version Helium 2.1.17 (2021/12/22)

Version Helium 2.1.16 (2021/11/26)

Version Helium 2.1.15 (2021/11/12)

Version Helium 2.1.14 (2021/11/05)

Version Helium 2.1.13 (2021/09/30)

Version Helium 2.1.12 (2021/09/14)

Version Helium 2.1.11 (2021/09/10)

Version Helium 2.1.10 (2021/09/03)

Version Helium 2.1.9 (2021/09/06)

Version Helium 2.1.32 (2021/09/03)

Version Helium 2.1.8 (2021/08/25)

Version Helium 2.1.7 (2021/08/11)

Version Helium 2.1.6 (2021/07/30)

Version Helium 2.1.5 (2021/07/07)

Version Helium 2.1.4 (2021/06/23)

Version Helium 2.1.3 (2021/05/24)

Version Helium 2.1.2 (2021/05/14)

Version Helium 2.1.1 (2021/05/03)

Version Helium 2.1.0 (2021/04/16)

Version Helium 2.0.5 (2021/04/16)

Version Helium 2.0.4 (2021/04/16)

Version Helium 2.0.3 (2021/04/16)

Version Helium 2.0.2 (2021/04/14)

Welcome to Builder 1.3.7.4.﻿

Welcome to Builder 1.3.7.3.﻿

Welcome to Builder 1.3.7.2.﻿

Welcome to Builder 1.3.7.1.﻿

Welcome to Builder 1.3.7.0.﻿

Version Helium 1.2.31 (2021/05/12)

Version Helium 1.2.30 (2021/05/03)

Version Helium 1.2.29 (2021/04/14)

Version Helium 1.2.28 (2021/03/24)

Version Helium 1.2.27 (2021/03/23)

Welcome to Builder 1.3.6.6.﻿

Version Helium 1.2.26 (2021/03/23)

Welcome to Builder 1.3.6.6.﻿

Version Helium 1.2.25 (2021/02/16)

Version Helium 1.2.24 (2021/01/16)

Welcome to Builder 1.3.5.5. ﻿

Version Helium 1.2.23 (2021/01/05)

Welcome to Builder 1.3.5.4. ﻿

Version Helium 1.2.22 (2021/12/03)

Welcome to Builder 1.3.6.1. ﻿

Version Helium 1.2.13 (2021/11/03)

Welcome to Builder 1.3.5.1. ﻿

Version Helium 1.1.1 (2021/09/14)

Welcome to Builder 1.3.5.0. ﻿

Version Helium 1.0.2 (2021/04/27)

Welcome to Builder 1.3.7.4.

Welcome to Builder 1.3.7.3.

Welcome to Builder 1.3.7.2.

Welcome to Builder 1.3.7.1.

Welcome to Builder 1.3.7.0.

Welcome to Builder 1.3.6.6.

Welcome to Builder 1.3.6.6.

Welcome to Builder 1.3.5.5.

Welcome to Builder 1.3.5.4.

Welcome to Builder 1.3.6.1.

Welcome to Builder 1.3.5.1.

Welcome to Builder 1.3.5.0.