Review and Audit Service Continuity
Continuity Registration is a process that passes through several phases. The fourth phase of this process is the Continuous Operation, where it'll be defined the continuity Awareness (education and training), Continuity Review and Audit, Continuity Testing, and Invocation. This functionality allows to review and audit the service continuity.
Before getting started
The existence of a defined service in the Portfolio and Catalog Management process.
It is necessary to have registered the Continuity Registration, the policy, and the service continuity project, in addition to have the scope, vital functions, business impact analysis, risk assessment, strategy plan, organizational planning, testing strategy, and awareness of continuity already registered.
It is necessary to have registered the threat and threat categories both linked to each other. It is also essential to have registered the risk and risk category.
It is equally essential to have registered the automatic actions of incident, request, and procedure about the Event Management.
Procedure
- Access the functionality through the main menu Processes > Continuity Management > Continuity;
- Find the continuity you want to review and audit, and click on "Advance";
- In Continuous Operation, click on "Review and Audit";
- On the "Registered Audits" tab, you can search for an audit already created by Period and Category. It will appear the audits in the list;
- To register an audit, complete the fields:
Field | Description |
|---|---|
Category (*) | Select the category of the audit |
Description(*) | Describe the audit |
6. Click on "Save".