First access

first time access the first time you access my desk is through the run2biz marketplace to begin, follow the steps below go to run2biz com ; click on marketplace in the main menu; click on my desk in the submenu that appears; you’ll be redirected to the my desk page; click on try for free; you’ll be taken to the registration page; enter your email and click register (this email will be used to access the system) you can either manually enter your email or log in using gmail , linkedin , or outlook you’ll receive a confirmation email go to your email inbox click on confirm email in the confirmation message complete your registration by filling in the following information first name (enter your first name) last name (enter your last name) phone with area code (enter your phone number including your area code) company the name of your company using my desk (this name will appear at the top of your my desk environment) password create a password to log in as a manager it must be at least 8 characters long and include 1 uppercase letter, 1 lowercase letter, 1 number, and 1 special character click register the system will generate your my desk environment this may take a few seconds—please wait enter payment details don't worry you won't be charged, and nothing will be debited from your card upon registration the contract will only be finalized after the 30 day free trial ends note the cards accepted on our platform are visa and mastercard enter the following information email your registered email (cannot be edited on this screen) cpf/cnpj enter your document number (validation applies) card details card number expiration date cvc (security code) cardholder name (exactly as it appears on the card) billing address country select your country from the dropdown address enter your street address, number, and hit tab to auto fill city/state/zip you may also manually fill all fields by clicking “fill address manually” optionally check the box save my payment details for future purchases final steps the message processing will appear while the system validates your card; the button turns green once the process is complete; you’ll receive a confirmation email letting you know your environment is ready; click access dashboard; you will be automatically redirected to the 4byz my spaces application dashboard, as you are already logged into the marketplace you do not need to log in again to access this dashboard if you are not logged in, you will be taken to a login page where you will be asked for the username and password you created when registering for the marketplace; below you will see more details about the panel; in the panel, click access in the first my desk block; you’ll be automatically redirected to my desk since you’re already logged into the marketplace my desk will open, ready for you to begin configuration and enjoy all its features and advantages panel 4biz my spaces panel 4biz my spaces run2biz's my spaces dashboard provides all the information you need to access and manage your digital products dashboard the dashboard displays your access space with the most important information on the main screen, you’ll see access to my desk link button \[ ] this button generates an access link so that other users or collaborators from your company can log in the marketplace is only accessible by the administrator all other users must access via this generated link; access button direct login link for the my desk administrator/manager na tela principal você visualiza o acesso ao my desk my subscriptions here you can track the status of your digital product subscriptions in a table showing the following details product displays which product(s) you’ve subscribed to plan shows the chosen plan (monthly/annual) licenses number of licenses purchased amount the value of the plan at the time of purchase end of term the date when the license expires signed on the subscription start date (first payment date) status active or inactive actions update subscription here you can switch between monthly and annual plans or add more licenses add ons here you can purchase additional features like whatsapp or chatbot support in this menu, you'll find a form to answer any questions you may have whatsapp here you’ll find a link to web whatsapp for direct contact with our support team, available during brasília’s business hours (capital of brazil) from 8 00 am to 12 00 pm and from 2 00 pm to 6 00 pm to chat with a support agent, just click the \[start conversation] link and wait for assistance wallet in the wallet section, you can track your subscription details, such as the amount, subscription status, and you can also request cancellation from this page in the payment method section, you can see which card was used or add a new one if needed our payment platform currently accepts only visa and mastercard documentation in the documentation section, you’ll be redirected to our training page this platform contains everything you need to know to use my desk, low code, or agility (our digital products), as well as other platforms like 4biz helium and oxygen when accessing any of the learning platforms, you’ll find step by step guides for each feature there’s also a section with video training to make learning even easier, helping you take full advantage of everything my desk offers you and your company you’ll also have access to the release notes, with up to date documentation of all changes and released versions faq here at this link you will find answers to the most common my desk questions marketplace in marketplace, you'll be taken to our product page explore more exclusive products! our developers and community created them, undergoing rigorous reviews by our specialized team build, create, and sell your products create a free account and become our partner! log out by clicking on logout, you are immediately logged out of the platform and taken back to the login homepage customer area by clicking here, you will be taken to your registration area in our marketplace on this page, you can update your information, such as first/last name; phone number; date of birth; company; position; billing information cpf/cnpj (brazilian id number or us registration document or passport); name/company name; zip code;; address; house number; additional information; city; state; login information email; password/password reset attention although the my desk system has its functionalities translated into english, its communications, such as the access screen and emails and this page on the marketplace, will only be presented in the language of creation, portuguese, as can be seen in the images on this page in future updates, all communications will be internationalized, with english also being an option