In the Settings tab, you will find a menu on the left side with several options for creating and customizing your My Desk. The options in the Side menu are:

Satisfaction Survey

Settings

Configuration Flows

My Desk

My Desk EN

First access

AI on My Desk

Access Management (users)

Welcome

Home screen

Help Button

Creating a Ticket

My tickets

Approvals

External Applications

Experience Center

Listing Tickets

Answer a ticket

SubTicket

Tickets

Knowledge Portal

Dashboard

Personalization

Services

Activities

Form

Activity Link

Portfolio

Contracts

Groups

Calendar

Journey

Service Time (SLA)

Link Management

Knowledge Base

MyEngage

Parameters

LGPD

Terms

Conditions of Use

Intellectual property

Responsibility

Termination

Free Trial

Terms of Use - My Desk

Release Notes

Notas de Release