Welcome

https //docs run2biz com/mydesk para acessar a documentação em português https //docs run2biz com/mydeskes para acceder a la documentación en español my desk welcome to the my desk knowledge base! this knowledge base was created to help you find information, resolve questions about the product, set up features when needed, and gain valuable insights about the system the knowledge base is organized by user levels administrator, requester, and agent each category is further divided into searchable topics, which you can find on the left hand side feel free to search for the content you need! each menu provides different information for you to explore user profile documentation is grouped by profile choose the one that best suits your needs and get started right away attendant attendant for those who want to know the basics of how the tool operates, and activities aimed at agents and end users, it offers a general understanding of my desk how to answer a ticket, capture, delegate, suspend or reclassify applicant applicant developed for my desk knowledge in opening and managing tickets learn how to take advantage of all these processes in a faster, more efficient and effective way according to your needs administrator administrator content developed for those who want to implement, create customized solutions, operate and maintain my desk learn how to use and take advantage of all of my desk's own tools for tracking tickets and reports support if you have any questions or concerns about my desk, please do not hesitate to contact our support team using the email address below we are here to help and answer all your questions your satisfaction is our priority, and we always strive to provide the best support possible feel free to contact us at mailto\ support\@run2biz com