A ticket is a service request submitted by a user. Each service offered in the portfolio generates a different ticket. Open tickets are then displayed to an agent, who can complete the request using the information provided by the user.

We have created four pages with distinct content about tickets, which you can access by clicking the links below or through the menu on the left-hand side.

Satisfaction Survey

Tickets

Listing Tickets

My Desk

My Desk EN

First access

Welcome

Configuration Flows

Access Management (users)

Experience Center

Dashboard

Settings

Administrator

Access profiles

LGPD

Terms

Conditions of Use

Intellectual property

Responsibility

Termination

Free Trial

Terms of Use - My Desk

Release Notes

Notas de Release