Tickets

\<font color="#2166ae"> administrator \</font> \<font color="#0f766e"> attendant \</font> \<font color="#c2410c"> applicant \</font> a ticket is a service request made by the user each service offered in the portfolio generates a different ticket open tickets are displayed to the support agent, who can complete the request using the information entered by the user this section is organized into five pages access each one through the left sidebar menu or by clicking directly on the links below 📋 listing tickets docid\ ahqtvuorkx0 zdoyw4e7r view all available tickets, filter by status, search, and track the progress of each request 🎧 answer a ticket docid 9uqwrunqfhgjbx4hegs 7 learn how to capture, delegate, suspend, reclassify, and close a support ticket 🗂️ my tickets docid\ uqoez49kc3upfjzvta2ma view and track all the tickets you've opened, with filters by status and access to the complete history ➕ creating a ticket docid 7xb9argqnvt1txys8ded4 learn the step by step process for opening a new ticket from the experience center 🔗 subticket docid 00vug2dkh1dck0eyclwwp learn how to create and manage sub tickets linked to a main ticket