is located in the upper right corner of the screen and offers two functions that will support you at any time:

See below for a detailed explanation of each function.

This button will allow you to easily find the My Desk documentation.

 - with a question mark symbol - in the upper right corner of the screen;

Instantly, a new tab will load in your internet browser, and you can browse all the My Desk documentation.

The Virtual Tour offers an immersive and interactive experience, allowing you to explore My Desk before actually using it. It uses images and/or videos to create a virtual tour of the entire screen, as if you were actually using that function.

Each My Desk function, in addition to its documentation, has a virtual tour that shows the details of that page.

To access the virtual tour, follow the steps below:


 – with a question mark symbol – in the upper right corner of the screen;

At that moment, a window will appear in the center of the screen starting the tour.

Click next and next again until you finish and view all the functionalities of this page.

Tour - Panel - Dashboard and Satisfaction Survey

Tour - Settings/Customization/Experience Center

Tour - Settings/ Customization/ Portfolio

Tour - Settings/Customization/Service Time

Tour - Settings/ Customization/ Link Management

Help Button

Creating a Ticket

My tickets

Approvals

External Applications

Experience Center

My Desk