Journey

11 min

the journey function is used to define working hours for a single day the same schedule can be applied to multiple days, such as weekdays with the same working hours from monday to friday you can also set a specific schedule for a single day, like reduced hours on saturday, or create customized schedules for any day according to your organization’s needs registering a journey is required to be included in a calendar this function is available to users with administrator access \accessing the journey\ to access the journey function open the my desk application click on the settings section click work journey in the left side menu \journey list\ on the work journey main screen, all registered schedules will be displayed the first block, located at the top left, contains the button to create a new schedule ( + new journey ) each block displays the following information title a short name assigned to the created journey hours displays one or more time periods actions buttons to edit or delete the journey (three dot menu) \create a new journey\ to create a new schedule, follow the steps below click the + new journey button, located in the first block on the left a new creation window will appear on the right side of the screen fill in the following fields title enter a short name for your new journey hours set a start and end time for the journey in the 00 00 24 00 format save click to finalize and add the new journey to the list cancel click to return to the journey list without saving after setting the start and end time, two additional start and end fields will appear these can be used if there is an interruption in the journey throughout the day, such as a lunch break additional fields can be used to add more interruptions the information on the creation screen can be modified later from the journey list by using the edit button next to the desired schedule \edit journey\ the information on the creation screen can be changed at any time from the journey list, using the action button ( ) in the edit option to do this, follow the steps below click on the journey block you wish to edit or click on the 3 dots ( ) in the upper right corner of the journey block and choose the edit option; a window will open on the right side of the screen; edit the necessary items you can edit title ; time ; add or remove period click save to finish editing \ delete journey \ there are two ways to delete a journey to do this, follow the steps below 1 deletion using an action button 2 deletion using the trash can icon click the action button ( ) three dots in the upper right corner of the journey block; click the edit option, or click directly on the block; a small window will appear in the right corner of the screen; click the trash can icon located in the upper right corner of the window; a small window will appear next to it with the following message are you sure you want to delete "training journey"? after this action, all calendars linked to it will lose this journey click delete ; a confirmation message will appear at the top of the screen